Apply to be a member of the Tenant Advisory Panel
Are you a Progress Housing Group tenant who is passionate about how social housing associations and tenants work together to improve services?
The National Housing Federation (NHF) is looking for five new members to join its Tenant Advisory Panel (TAP), which represents a diverse group of housing association tenants.
TAP brings together tenants from different backgrounds who share a simple aim: to help shape decisions that affect millions of social housing tenants across England. Previous members have said that being part of TAP helped them build skills, meet new people, and make a real difference.
How to apply
If you are interested, please email taprecruitment@housing.org.uk, with the following information:
- Your full name
- Your full address
- The name of your housing association
- A contact telephone number
- In 200 words or less, explain why you want to join TAP. You don’t need to have been on a panel or committee before — your lived experience as a tenant and commitment to making a positive difference is what matters most.
You also need to send five short written examples of your skills, including an example of when you did the following:
- Worked well as part of a team
- Used clear and effective communication
- Weighed up options and decided on the best way forward
- Constructively and respectfully challenged someone’s view
- Came up with a creative or fresh idea to solve a problem.
Each example should be between 100 and 300 words long. The NHF would like you to use the STAR method for these answers.
STAR stands for:
- Situation: what was happening?
- Task: what was your role?
- Action: what did you do?
- Result: what was the outcome?
Send your application
Email everything to taprecruitment@housing.org.uk
Deadline: 5pm on Friday 30 January 2026
The NHF will be appointing five new TAP members. Applicants who are not appointed now may be considered for any vacancies that come up in the next two years.
More information
If you would like more information, you can send an email to Nick.Budlender@housing.org.uk
If you would like to apply, we would be more than happy to help you with your application. You can email the Customer Voice Team at community@progressgroup.org.uk
Tammy Bradley, Executive Director (Operations and Support) at Progress Housing Group, says: “This is a fantastic opportunity to use your experiences and expertise to help improve the way tenants and housing associations work together. It would be great to see a representative from Progress Housing Group on the Panel to help shape the way housing associations improve their services and deliver a better customer experience.
"If you are interested in applying, I would be more than happy to discuss it with you and help you with your application. Wishing you the best of luck.”
For more information, visit National Housing Federation - Applications to join the Tenant Advisory Panel now open