Our offices will be closed from 5pm tonight (Thursday 17 April 2025) for the Easter bank holiday and will re-open at 8am on Tuesday 22 April 2025.
To report an emergency repair please phone us on 0333 320 4555. What is an emergency repair?
You can still report a non-emergency repair, pay your rent, and check your rent balance online.
We also have an automated telephone payment service to help you keep your rent account up to date and make payments 24/7.
Tenant Notice
Make your next move
Whether you want to rent an affordable home, buy, move to a home more suited to your needs or start your shared ownership journey.
Manage your tenancy
If you already rent with us, head this way for help with everything from repairs to rent to moving on.
Quick tasks to manage your tenancy
We can also help with
Tenant Satisfaction Measures (TSM) survey
We are currently contacting a random selection of our tenants to take part in our Tenant Satisfaction Measures (TSM) survey. Acuity Research & Practice Limited are helping us collect all the survey information, and they may contact you by phone, email or text. It is your chance to let us know what you think about the delivery of our services and how we support you as a landlord!
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Progress in numbers
176
new-build homes
£7m
invested to make sure our homes are safe
7,000
people supported by Key Unlocking Futures
4,234
supported living properties across the UK
£276,535
invested in community projects
Accreditations
