Progress Futures | Round-up of 2025

2025 has been a standout year for Progress Futures, filled with incredible achievements, transformative tenant journeys, and national recognition for the work we do together. 
 
As a tenant-focused service, our mission has remained simple yet powerful: to help people build confidence, develop new skills, access opportunities, and move closer to employment.

Thanks to the dedication of our team and the support of colleagues across the Group, hundreds of tenants have taken meaningful steps toward brighter futures.

 Here’s a look at what we’ve achieved together this year:

Our impact in 2024-2025
This year, Progress Futures supported 215 tenants into employment, education, training, and volunteering. Our outcomes reflect true partnership, compassion, and high-quality support:
•    43 tenants moved into employment
•    36 entered education or training
•    5 progressed into volunteering roles
•    678 job club attendances
•    30.37% average increase in tenants’ stability, confidence, motivation, and job-search skills
•    Service satisfaction:
o    83.3% overall
o    90.9% positive impact
o    100% professionalism and communication
These figures represent real people taking real steps toward independence, wellbeing, and opportunity. 

National recognition
Our work has gained attention across the sector, with Progress Futures shortlisted for:
•    Investors in People Award – Excellence in Building Purpose-Driven Impact
•    Stronger Partnerships Award
•    Recruitment Campaign of the Year – Housing Heroes Awards – this is the one we won in June 2024
•    UK Housing Awards – ‘Recruitment Campaign of The Year’ – November 2024
 
These nominations celebrate not just our team, but the invaluable contribution of colleagues across the group, and external partners who help make this work possible.
 
Closing the digital divide: Digital inclusion success
Digital inclusion has been a major focus for 2025, supporting tenants who face barriers accessing online services, training, and job opportunities.
This year saw:
•    The launch of digital referrals, making it easier for tenants to access support
•    The rollout of a Tenant Opportunities webpage
•    The provision of digital devices to support learning and job-search
•    Celebrating ‘Get Online Week’ – the team delivered several drop-in sessions for tenants across Fylde and South Ribble to improve their confidence with getting online
•    Digital skills development covering budgeting, money management, online safety and employability.
 
These initiatives have opened new doors for tenants who previously felt digitally excluded or left behind.
 
Stories of change
Behind every number is a story of resilience, hope and progress.
 
Stories of Progress | Hope
Stories of Progress | Alex
 
Tenants like Alex and Hope have moved from uncertainty to confidence, gaining real-world experience, apprenticeships, and even permanent roles within Progress Housing Group. With the right support at the right time, they’ve shown what’s possible and their journeys reflect the heart of what we do. 

 
Looking ahead to 2026
The next year is full of ambition and momentum. 
Key priorities include:
•    A strategic refresh aligned with Group vision
•    Introduction of employability, wellbeing and digital skills workshops
•    Expanding Pathways
•    Growing social value and employer engagement
•    Enhancing referral pathways and digital accessibility
•    Deepening tenant engagement and long-term support
 
We are building not just programmes, but sustainable pathways that create lasting change.