We will be operating a reduced service on Thursday 1 May whilst the majority of our colleagues attend a development day.
You can still contact us in an emergency by calling us on 0333 320 4555. What is an emergency repair?
You can still report a non-emergency repair, pay your rent, and check your rent balance online.
We also have an automated telephone payment service to help you keep your rent account up to date and make payments 24/7.
Please note, our social media accounts will not be monitored on Thursday 1 May.
Thank you for your patience.
Quick tasks to manage your tenancy

Manage your home
If you already rent with us, head this way for help with everything about repairing and maintaining your home, rent and service charges, and your tenancy agreement or lease.
Soup Dragon's Den is back!

We can also help with

Tenant Satisfaction Measures (TSM) survey
We are currently contacting a random selection of our tenants to take part in our Tenant Satisfaction Measures (TSM) survey. Acuity Research & Practice Limited are helping us collect all the survey information, and they may contact you by phone, email or text. It is your chance to let us know what you think about the delivery of our services and how we support you as a landlord!
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Progress in numbers
176
new-build homes
£7m
invested to make sure our homes are safe
7,000
people supported by Key Unlocking Futures
4,234
supported living properties across the UK
£276,535
invested in community projects
Accreditations