Here is a summary of what we talked about at the Your Voice - Health and Safety and Property Compliance meeting
Date: 18 December 2025
Generated by AI. Checked for accuracy by the Customer Voice Team.
What we talked about
Fire safety plans were reviewed, including evacuation steps and help for tenants who cannot use stairs.
Personal fire risk checks will be done every year to see what help tenants need.
New rules mean tenants will get simple safety documents online or on paper.
A new policy for storing and charging scooters and e-devices is being made to keep everyone safe.
More reports of hazards and near misses are helping improve safety.
The group wants tenants to have a clear voice in safety decisions.
Follow-up actions
Talk to the relevant team about extra help for tenants with mobility issues.
Check who is responsible for car park markings and act if needed.
Sort out how supported living (RWP) tenants can get documents if they cannot use the portal.
Send “tenant-friendly” safety documents to tenants and ask for feedback.
Share fire safety calendar at next meeting and ask tenants for ideas.